Solix currently ships within the United States only. All orders are fulfilled and dispatched from Lafayette, Louisiana.

Orders are typically processed within 1–2 business days. Once shipped, standard
delivery times generally range from 3–5 business days, depending on your
location.

Orders over $50 qualify for complimentary standard shipping. Expedited shippingoptions may be available at checkout for an additional cost.

SHIPPING COSTS

Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery
destination. To view exact shipping costs, add items to your cart and proceed to checkout, where shipping fees will be displayed before completing your purchase.

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You canuse this number to track your shipment through the courier’s tracking system.

SHIPPING DELAYS

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier-related issues. We appreciate your patience in these situations.

PACKAGING

All Solix orders are securely packaged to ensure they arrive in excellent condition. We use eco-conscious and recyclable materials whenever possible as part of our commitment to responsible packaging.

CONTACT US

If you have any questions regarding shipping or need assistance with your order, please contact us at:
SUPPORT@SOLIXLAB.COM